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Bowie-Cass Electric CooperativeBowie-Cass Electric Cooperative
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Member Services Member Policies

Member Policies

  • 01_Membership Requirements (PDF)
  • 02_Payment of Electric Energy Charge (PDF)
  • 03_Capital Credits (PDF)
  • 04_Meter Base (PDF)
  • 05_Meter Testing_(PDF)
  • 06_Wiring and Wiring Inspection_(PDF)
  • 07_Line Extension Policy (PDF)
  • 08_Refusal of Service (PDF)
  • 09_Discontinuance of Service (PDF)
  • 10_Applicant Deposit_(PDF)
  • 11_Electric Service Fees_(PDF)
  • 12_Conditions of Service Area Night Lighting_(PDF)
  • 13_Access to Members Premises and Bowie-Cass Equipment (PDF)
  • 14_Meter Tampering (PDF)
  • 15_Customer Relations (PDF)
  • 16_ Member Request for Cooperative Information (PDF)
  • 17_Switchover Tariff (PDF)
  • 18_Member owned Generating Facilities (PDF)
  • 19_Extensions For Past Due Accounts (PDF)
  • 20_Insuficient Funds-Cash Only Policy (PDF)
  • 21_How To Manage Your Prepaid Account (PDF)

Keep In Touch

Main Office

117 North Street
Douglassville, TX 75560

Directions to Office

Mailing Address

PO Box 47
Douglassville, TX 75560

Office Hours

Monday through Friday
8 a.m. to 12 p.m. &   
1 p.m. to 5 p.m. 

Phone Numbers

Main Phone: (903) 846-2311
Toll-Free: (800) 794-2919
Payment Hotline: (903) 846-2310
Outages: (877) 707-2232

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© 2026 Bowie-Cass Electric Cooperative., Inc.
A Powerful Creation
  • Pay My Bill
  • Outage Viewer
  • Contact Us
  • My Account
    • Access My Account
    • Payment & Billing Options
    • Bowie-Cass Mobile App
    • Understanding Your Bill
    • Rates & Fees
    • Deposits
    • 2025 Rate & Fee Changes
  • Member Services
    • Start Service
    • New Construction Specifications
    • Forms & Information
    • FAQs
    • Member Policies
    • Member Rights
  • Outages & Safety
    • Outage Viewer
    • Report a Power Outage
    • Storm Preparedness
    • Electric Safety Tips
    • Generator Safety
    • Call 811 Before You Dig
  • Energy Efficiency
    • Ways to Save
    • Member Owned Generation
    • Considering Solar?
  • Community
    • ETREYS Youth Leadership Camp
    • Scholarships
    • Neon Leon & Lightning Liz
    • Texas Legislative Update
    • Voices for Cooperative Power
    • Youth Tour
  • About Us
    • Who We Are
    • Board of Directors
    • Annual Meeting
    • Company Documents
    • What’s a Cooperative?
    • News & Events
    • Careers
    • Contact Us