Report an Outage

Ways to Report Your Outage

Notify Bowie-Cass Electric Cooperative of your power outage.

The faster your outage is accurately reported, the faster our dispatchers can send crews to investigate the cause and restore the outage.

Outage Reporting via the Member Portal and Mobile App

Use one of our electronic options to report your outage. Within a couple of website clicks or touches on your touchscreen, your outage can be reported. No more entering your account number or meter number!

To access this capability:

  • Log in to the Member Portal or download the Member App for iOS or Android.
  • Follow the directions for the “New User” link if it’s your first time using the portal or app.
  • Once you have registered or logged in, click the Outage button in the top menu.

In an urgent situation such as a power outage, your fully charged Smartphone is your “go-to” communications option.  If your phone is Internet-enabled, it can also be the fastest way to report your outage to Bowie-Cass dispatchers. Learn more about our mobile app.