Phone: 903-846-2311 or 800-794-2919
Report an Outage: 877-707-2232
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PrePay, The "Pay As You Need It" Payment Option

With PrePay, you have the flexibility of purchasing your electricity when you want, and in the amounts you choose.  PrePay gives you the power to manage your electric payments as well as the power to monitor and control your usage. There is never a deposit or late fees. To get started with a PrePay account, there is a $15.00 application fee, a $15.00 connect fee, and a minimum of $50.00 usage credit required.

With PrePay, you will receive daily alerts and reminders via text message and/or email to keep you informed of your balance and usage. Member Services will need to set up your account in order for you to sign a PrePay aggreement allowing the use of your cell phone number and email address. After getting your account set-up, adding credit to your account is easy through the Mobile App, Member Portal, or other regular payment methods.

If it is easier for you to make daily, weekly, or bi-weekly payments, PrePay may be right for you. If you want the most "hands on" way to manage your electric usage, PrePay may be right for you. To find out more or to talk to a Member Services Representative call 903-846-2311. 

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