I do not understand my bill. Can I get an explanation?

All residential bills have 3 basic components:

  1. Each meter is subject to a minimum Customer Service Charge of $31.50 per month for residential customers.
  2. Our Tariffs or Rates (measured in kWh, or kilowatt-hours) are the industry standard for measuring the amount of energy that passes through your meter and into your home. If you had ten 100-watt lightbulbs burning for one hour, that would require 1 kWh of energy) which is $0.109613 year-round. Please see our Rates & Fees section for more information.
  3. Power Cost Recovery Factor (PCRF) is a charge per kilowatt-hour (kWh) purchased, which may vary from month to month based on the wholesale power cost.

Your bill may also include a charge for Security Lights. Each security light has a basic charge and an associated PCRF based on the amount of kWh each light consumes. Rates for the various types of Security Lights are available in our Rates & Fees section.

For a detailed breakdown of your bill, visit our Understanding Your Bill page.