Bowie-Cass Electric Cooperative
2016 Member Survey is now Available
Share Your Voice in our Member Survey
Cooperatives like Bowie Cass Electric Cooperative stand out from other businesses because we are formed and owned by you – the members we serve. In order to provide you the best possible service, we need you to “Share Your Voice”. We want to understand how well we meet your expectations, what improvements we need to make, and how we can best serve you in the future.
We want to hear from every member!
In early May, around 1,500 randomly selected members received a survey asking for feedback. The responses from these completed surveys will provide a representative view of our member satisfaction and needs, but we’re not stopping there. We want to hear from every member! The survey is now online for every member. The survey should only take 10-15 minutes of your time and will provide us with the crucial information needed to guide future decisions for our cooperative.
What we hope to learn
Our goal is to provide you with superior service and an exceptional experience. Your feedback about how we’re doing and how we need to improve is essential to our success. As a member of Bowie Cass Electric Cooperative, you are a member-owner of our not-for-profit electric cooperative. It’s a relationship in which we take great pride, making your voice an important one we would like to hear.